Bullying in Asia’s workplace

12 Aug 2024 | HRM Asia

THE WORKPLACE BULLY: Workplace bullying is a pervasive issue in Asia, significantly undermining employee health and productivity. A recent report from South Korea revealed a staggering number of cases over the past five years, highlighting the crisis's alarming scale.

Dr Issac Lim, Founder of Anthro Insights, underscores the detrimental impact of workplace bullying on both victims and witnesses. He notes that such behaviour can lead to mental health issues like anxiety, depression, and PTSD, as well as physical symptoms including chronic pain and sleep disturbances. Moreover, bullying contributes to decreased job satisfaction, weakened commitment to the organisation, increased absenteeism, and higher turnover intentions. These findings highlight the importance of addressing workplace bullying to protect employee well-being and maintain a productive work environment.

While many Asian countries have laws addressing workplace harassment, specific protections against bullying are often lacking. Dr Lim points out that, given these legislative gaps, the responsibility falls on employers. Without proactive measures against workplace bullying, organisations risk fostering a toxic environment, increased turnover, reputational damage, and legal challenges.

A clear understanding of workplace bullying is essential for effective prevention and response. Dr Lim distinguishes between workplace incivility and bullying, emphasising that the latter involves a repeated, intentional, and escalating attack on an individual's social and professional integrity. This insidious behaviour often exploits power differentials, creating a hostile environment with devastating consequences.

To combat this issue, Dr Lim urges organisations to establish robust anti-bullying frameworks. This includes developing clear policies, providing comprehensive training for employees and managers, and fostering a psychologically safe work environment where employees feel empowered to speak up. When bullying occurs, swift and decisive action is imperative. Dr Lim stresses the importance of thorough investigations, impartial resolutions, and comprehensive support for victims. Holding perpetrators accountable through appropriate disciplinary measures is equally crucial to deterring future incidents.

Empowering bystanders is another vital component of a comprehensive anti-bullying strategy. By training employees to safely intervene, organisations can create a culture of collective responsibility. Additionally, promoting open communication and providing anonymous reporting channels enable employees to voice their concerns without fear of retaliation.

Senior management plays a pivotal role in creating a bully-free workplace. Dr Lim emphasises that leaders must model respectful behaviour, enforce anti-bullying policies consistently, and prioritise employee well-being. By taking these steps, organisations can mitigate the adverse effects of workplace bullying and cultivate a healthier, more productive work environment.

At Anthro Insights, we are committed to helping organisations develop and implement effective strategies to address workplace bullying, ensuring a safe and supportive environment for all employees.